Is this Lucerne - Higuera hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Lucerne - Higuera hotel?

Check-in time for Lucerne - Higuera hotel starts counting from 4:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Lucerne - Higuera hotel have a swimming pool?

Yes, this Lucerne - Higuera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Lucerne - Higuera hotel?

Best-rates for the Lucerne - Higuera hotel starts from $335 per night with includes Air Conditioner, Pool, Accessibility, Bar, Guest Services, Entertainment, Breakfast, Pet Friendly, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Kitchen, Laundry, TV, Ocean View, Balcony/Terrace, Sports/Activities, Restaurant, Parking, View, Oceanfront, EV Charge Station, Business Services, Wellness Facilities, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Lucerne - Higuera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Lucerne - Higuera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Lucerne - Higuera hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Lucerne - Higuera hotel?

Based on the information reported by the owner or manager, the Lucerne - Higuera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Lucerne - Higuera hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Shay, a Destination by Hyatt | Hotel in Los Angeles

8.9 (85 Reviews) | Pet Friendly 16 Bathrooms 53 Guests

Lucerne - Higuera Hotel | The Shay, a Destination by Hyatt

Hotel in Lucerne - Higuera, Los Angeles

Located in Los Angeles, 3 miles from Petersen Automotive Museum, The Shay, a Destination by Hyatt provides accommodations with an outdoor swimming pool, private parking, a fitness center and a shared lounge. Among the facilities of this property are a restaurant, room service and a 24-hour front desk, along with free WiFi. Guests can have a drink at the bar. The hotel has a terrace. You can play pool at The Shay, a Destination by Hyatt. Los Angeles County Museum Of Art (LACMA) is 3.4 miles from the accommodation, while Venice Beach Boardwalk is 5.9 miles away. Los Angeles International Airport is 7.5 miles from the property.

The Shay, a Destination by Hyatt is located in Los Angeles.

This 144 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: View, Oceanfront, EV Charge Station, and several others. This is a good star rated property and has over 85 reviews with the average score of 8.9 . Coming to Los Angeles and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 144 Bedrooms Hotel if you want to learn more about this place in Los Angeles. These details are authentic, as they are provided by our partner, booking.com.

This The Shay, a Destination by Hyatt in Los Angeles is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Shay, a Destination by Hyatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Breakfast in the room

Coffee house on site

Restaurant

Kids' meals

Wine/Champagne

Parking

Parking garage

Parking

Electric vehicle charging station

Parking on site

Private Parking

Accessibility

Wheelchair accessible

Toilet with grab rails

Lowered sink

Raised toilet

Activities

Fitness

Fitness center

Happy hour

Game room

Pool table

Temporary art galleries

Personal trainer

Entertainment

Board games/Puzzles

General

Facilities for disabled guests

Pet friendly

Hypoallergenic room available

Air conditioning

Heating

Non-smoking rooms

Elevator

Safe

Smoke-free property

Guest Services

Meeting/Banquet facilities

24-hour front desk

Baggage storage

Daily housekeeping

Dry cleaning

Fax/Photocopying

Pet bowls

Express check-in/out

Valet parking

Room service

Shared lounge/TV area

Concierge

Invoice provided

Internet

Internet

Free Wifi

Wifi

Outdoors

Outdoor furniture

Outdoor pool (year-round)

Outdoor pool

Terrace

Security/Safety

Fire extinguishers

CCTV in common areas

Key card access

24-hour security

CCTV outside property

Security alarm

Smoke alarms

Guest accommodation disinfected between stays

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guests have the option to cancel any cleaning services for their accommodation during their stay

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Delivered food covered securely

Physical distancing in dining areas

Food can be delivered to guest accommodation

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Staff follow all safety protocols as directed by local authorities

Face masks for guests available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Mobile app for room service

Physical distancing rules followed

Contactless check-in/out

Cashless payment available

Spa

Swimming pool

Pool bar

Beach chairs/Loungers

Rooftop pool

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 21

Cancellation policy

Non refundable

Pet Policy

Pets are allowed and charges may apply.

This hotel only accepts credit cards, debit cards and, where applicable, other contact-less forms of payment. it is a cash-free environmentguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

7.92

Location:

8.81

Staff:

9.25

Facilities:

9.36

Comfort:

9.58

Cleanliness:

9.54

Erika

Feb 20, 2026 08:00:00 AM

Review Score: 8

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Location was terrific

Negative: Bad coffee, sliding bathroom door was not working properly. Room patio was covered.

Summary: Great location

See All Reviews

Room Arrangement

Room Info	Facilities
King Room with Accessible Tub - Disability Access Room Type: Triple Room Size: 33 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Accessibility Entire unit wheelchair accessible, Accessible by elevator, Toilet with grab rails, Raised toilet, Adapted bath, Lower sink Room amenities Feather pillow, Socket near the bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
King Room with Balcony Room Type: Triple Room Size: 39 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Outdoors Balcony, Outdoor furniture, Terrace Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room with Two Queen Beds and Balcony Room Type: Quad Room Size: 40 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Outdoors Balcony, Outdoor furniture, Terrace Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Room with Hollywood Hills View Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk View View Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Studio Room Type: Triple Room Size: 46 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room with Two Queen Beds Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Suite Room Type: Suite Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Sofa bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
King Room Room Type: Triple Room Size: 28 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Walk-in shower, Bathrobe, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet General Ironing facilities, Smoke Alarm, Privacy curtain, Key card access, Air conditioning, Heating, Carpeted, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Premium King Suite with Balcony Room Type: Suite Room Size: 64 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet, Additional bathroom General Ironing facilities, Smoke Alarm, Privacy curtain, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Outdoors Outdoor dining area, Balcony, Outdoor furniture, Terrace Kitchen Dining table, Refrigerator Living Area Desk, Dining area, Sitting area Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Accessibility Accessible by elevator, Entire unit wheelchair accessible, Roll-in shower Room amenities Feather pillow, Socket near the bed, Sofa bed, Non-feather pillow Physical distancing Single-room AC for guest accommodation
Premium King Suite Room Type: Suite Room Size: 59 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar, Tea/Coffee maker Bathroom Hairdryer, Towels, Private bathroom, Toilet paper, Bathtub, Bathrobe, Walk-in shower, Conditioner, Shower, Free toiletries, Bathtub or shower, Body soap, Shampoo, Toilet, Additional bathroom General Ironing facilities, Smoke Alarm, Privacy curtain, Hardwood or parquet floors, Key card access, Air conditioning, Heating, Trash cans, Key access, Safe, Laptop safe, Hypoallergenic Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV, Streaming service (like Netflix) Kitchen Refrigerator Living Area Desk, Sitting area Services Wake-up service Bedroom Alarm clock, Linens, Wardrobe or closet, Childrens' cribs Room amenities Feather pillow, Socket near the bed, Sofa bed, Non-feather pillow Accessibility Accessible by elevator Physical distancing Single-room AC for guest accommodation
Queen Room with Two Queen Beds and Patio Room Type: Quad Room Size: 42 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Hairdryer, Private bathroom, Toilet paper, Shower, Free toiletries, Bathtub or shower General Privacy curtain, Air conditioning, Safe, Hypoallergenic, Laptop safe Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV Kitchen Refrigerator Living Area Desk Outdoors Terrace, Patio Services Wake-up service Bedroom Alarm clock, Wardrobe or closet
Queen Room with Two Queen Beds and Roll-In Shower - Disability Access Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Hairdryer, Private bathroom, Shower, Free toiletries, Bathtub or shower General Privacy curtain, Air conditioning, Safe, Hypoallergenic, Laptop safe Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Wardrobe or closet
Queen Room with Two Queen Beds and Accessible Tub - Disability Access Room Type: Quad Room Size: 33 m² 2 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker Bathroom Hairdryer, Private bathroom, Shower, Free toiletries, Bathtub or shower General Privacy curtain, Air conditioning, Safe, Hypoallergenic, Laptop safe Media & Technology Pay-per-view channels, Flat-screen TV, Video, Radio, Cable channels, Telephone, TV Kitchen Refrigerator Living Area Desk Services Wake-up service Bedroom Alarm clock, Wardrobe or closet
Suite with Spa Bath Room Type: Suite Room Size: 78 m² 1 Queen bed(s) Bed
One-Bedroom Suite Room Type: Suite Room Size: 86 m² 1 Sofa bed Bed 1 Queen bed(s) Bed
Presidential Suite Room Type: Suite Room Size: 102 m² 1 Queen bed(s) Bed

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The Shay, a Destination by Hyatt | Hotel in Los Angeles

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Hotel in Lucerne - Higuera, Los Angeles

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Kitchen

Living Area

Services

Bedroom

Accessibility

Room amenities

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

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Room amenities

Accessibility

Physical distancing

Food & Drink

Bathroom

General

Media & Technology

Outdoors

Kitchen

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Physical distancing

Food & Drink

Bathroom

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Bedroom

Room amenities

Accessibility

Physical distancing

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